Returns/Exchanges
FAST, FREE & EASY!
RETURN & EXCHANGE WITH NO DELAYS!
Returns & Processing Time
- Refunds are issued in the form of a store gift card.
- To qualify for a refund, items must meet all eligibility requirements, including being unused, unworn, unwashed, undamaged, and returned within 90 days of delivery, with tags and liners attached.
- Refunds are processed within 24 hours after the return is received, approved, and confirmed. The gift card will be sent via email and can be used for future purchases.
Important Return Features
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Eligibility Requirements:
- Items must be returned within 90 days from the date of delivery.
- All returned items must be in new condition with original tags and liners attached.
- For sanitary reasons, all swimwear must be tried on over underwear.
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Final Sale Items:
- Clearance, sale, or "Final Sale" items cannot be returned or exchanged, and no shipping labels will be provided for these items.
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One-Time Free Exchange:
- We offer one free exchange per order. For additional exchanges, customers are responsible for shipping fees.
- Exchanges are available for items of equal value. Price differences will be credited or charged as needed.
- New items will ship once your return parcel is dropped off and trackable via USPS using the provided FYS label.
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Store Credit Only:
- Refunds are only issued as store credit. No exceptions.
- Once your return is dropped off and trackable with USPS, a shopping code for store credit will be emailed to you.
How to Begin the Return Process
- Visit our Return Portal:
https://forever-young-swimwear.returnrabbit.app/login - Enter your order number and email, or use your ZIP code and email to locate your order history.
- Follow the prompts to initiate an exchange or request store credit.
- Your return label will be emailed instantly. Print it, attach it to your package, and drop it off at your local post office.
International Returns & Exchanges
- Due to the complexities of international shipping, we are unable to accept returns or exchanges for international orders.
- Customers are responsible for customs duties, import taxes, and any delays caused by customs.
Additional FAQs
1. How does the Final Sale policy work?
- Clearance, sale, or "Final Sale" items cannot be returned or exchanged.
- Regular-priced items can be returned for store credit or exchanged within 90 days of delivery, provided they are in new condition with tags and liners attached.
2. Can I track my return?
- Yes! Use the tracking number on the provided FYS pre-paid shipping label to track your return. If you use your own label, use the tracking number provided with it.
3. What if I lose the original packaging?
- No problem! You can return items in similar packaging, as long as they are in new condition with tags and liners attached.
4. How does a refund with Afterpay work?
- Afterpay will adjust your payment schedule accordingly. For questions, contact Afterpay’s customer service: https://www.afterpay.no/en/customer-service.
Special Terms & Conditions
- We only accept returns for items purchased directly from foreveryoungswimwear.com.
- All items must be in new condition, with original tags and liners attached.
- Clearance and final sale items are not eligible for return or exchange.
- Order Modifications & Cancellations: Once an order is submitted, it cannot be modified or canceled.
- Packages that are refused, not accepted, or marked as delivered to the address provided at checkout will not be refunded or replaced.
Shipping Address for Returns
Forever Young Swimwear
Attn: Returns/Exchanges
P.O. Box 777907
Henderson, NV 89077